Leading at a Higher Level

40 Years of Breakthrough Leadership Insights in One Extraordinary Book! From The One Minute Manager(R) to Raving Fans, Ken Blanchard's books have helped millions of people unleash their power and the potential of everyone around them. For 40 years, The Ken Blanchard Companies(R) has helped thousands of organizations become more people oriented, customer centered, performance driven, and socially responsible. Now, in this fully updated third edition of Leading at a Higher Level, Blanchard and his colleagues bring together all they've learned about world-class leadership, including brand new chapters on building a high-trust workplace, collaborating for high performance, driving success through mentoring, and leading at the organizational level. You'll discover how to create targets and visions based on the "quadruple bottom line" and make sure people know who you are, where you're going, and the values that will guide your journey. Leading at a Higher Level presents the definitive discussion about using SLII(R)-the most widely used leadership model in the world-to lead yourself, individuals, teams, and entire organizations. More important, you'll learn how to dig deep within, discover the personal "leadership point of view" all great leaders possess, and apply it throughout your entire life. This book will guide you, inspire you, provoke you, and be your touchstone. Discover how to... Go beyond the short term and zero in on the right target and vision Eliminate the gap between your company's stated values and actual behavior Deliver legendary, maniacal customer service and earn raving fans Truly empower your people and unleash their incredible potential Create a coaching culture that boosts performance at every level Ground your leadership in humility and focus on the greater good Leading at a Higher Level is for everyone who wants to become a better leader in any company, any organization, any area of life. "Leading at a Higher Level makes clear that respect and integrity aren't pleasant-sounding options; they are essential criteria for an organization's survival. As inspiring as it is instructive, this book belongs in every leader's core curriculum." -WARREN BENNIS, bestselling author of Leaders and On Becoming a Leader "If you want to have a great company, you don't have a choice but to lead at a higher level. When you do that, you excite your people, they take care of your customers, and your cash register goes ca-ching." -HORST SCHULZE, Vice President and CEO, The West Paces Hotel Group, LLC; Founding and former President & COO, The Ritz-Carlton Hotel Company, LLC